Refund policy

Return & Exchange Policy

Effective Date: March 15, 2025

Eligibility for Returns

 We do not accept returns unless an item arrives damaged or defective.

How to Request a Replacement

1. Contact us within 7 days of delivery via the Shopify return option or camprigid@gmail.com

2. Provide clear photos of the defect/damage.

3. If approved, we will replace the item at no additional cost.

Exceptions: We cannot replace items valued over $100.

Exchanges for Sizing Issues

• Customers may exchange an item for a different size (subject to availability).

• Customers are responsible for return shipping costs, unless the exchange is due to a defect.

Shipping Carrier Damages

• If your package is damaged by the carrier, you must file a claim with the carrier directly.

• We can assist in resolving shipping-related issues but cannot guarantee reimbursement.

Return Shipping Costs

• We cover return shipping for defective items within the U.S..

• International customers must cover their own return shipping costs.

For return requests, use the Shopify return process or email camprigid@gmail.com